Jobs at Wind Creek Hospitality

• Cage & Player Services Representative (Sales & Marketing)

  The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.

• Revenue Audit Supervisor (Revenue Management)

  If you possess an Associate’s Degree in Business, Accounting or related field, or have 2 years’ of audit supervisory experience, or 1 yr. of casino auditing experience, this is a great opportunity for advancement!

  The Revenue Audit Supervisor reports to the Revenue Audit Manager and assists in providing direction and troubleshooting in daily audits, supervising clerical staff, and assists in ensuring all audit programs are completed daily. The Revenue Audit Supervisor performs numerous audit and financial reporting functions, including preparation of journal entries, auditing functions, and recording financial information. 

• Player Services Representative (Sales & Marketing)

  The primary responsibility of the Representative – Player Services is to provide excellent guest service, exchange cash and chips for guests, issue counter checks at the gaming tables, assist guests with player card transactions, and make payouts to guests on winning Table, Slot and Sportsbook wagers in accordance with established procedures. Representative – Players Services is required to balance their cashier drawer at the end of their shift. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Specialist - Cleaning (Housekeeping)

  The primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed.   All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Manager - Beverage Operations (Food & Beverage)

  The primary responsibility of the Manager – Beverage Operationsis to oversee the Shift Managers - Beverage and Supervisors - Beverage as they manage the daily operations of the beverage staff during their assigned shift. Duties include but are not limited to managing, supervising, delegating and working with service personnel to ensure high quality of beverage service, proper beverage and labor costs, and a safe, sanitary environment. Assist with oversight in restaurants as required. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Supervisor - Poker Room (Table Games)

  The primary responsibility of the Supervisor - Poker Room is to supervise poker games ensuring unmatched guest service, proper game pace, proper rake and compliance with all gaming and Wind Creek Bethlehem LLC (“Wind Creek”) regulations and procedures. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

• Sous Chef - Banquets (Catering/Banquet)

  The primary responsibility of the Sous Chef – Banquets is to supervise, delegate and work hands-on in kitchen functions with kitchen personnel to ensure high quality of food, timeliness in food service, proper food and labor costs, and a safe, sanitary kitchen. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Cook II - Urban Table (Chefs/Kitchen)

  The primary responsibility of the Cook II  is to ensure the proper preparation and cooking of all food items in a safe, timely, organized manner maintaining a high quality standard. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.

• Server - Urban Table (Food & Beverage)

  The primary responsibility of the Server - Urban Table is to correctly take and serve food orders in a timely and friendly manner. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem policies, practices, and procedures.

• Spa Concierge - Male (Spa)

  The Spa Concierge - Male is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the male side of the spa.

• Spa Concierge - Female (Spa)

  The Spa Attendant - Female is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, checking guests in for their scheduled services, appropriately billing for services received and completing the payment transaction, and cross-selling retail products. Duties will also include giving tours of the facility, maintaining the cleanliness of the facility, ensuring appointments begin and end as scheduled, assisting guests inside the spa, serving refreshments, and continuous stocking and preparation for guest needs on the female side of the spa.

• Front Desk Agent (Guest Services)

  The primary responsibility of the Agent - Front Desk is to sell and assign rooms, register guests, render bills, receive cash and credit payments while providing unmatched guest services. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Table Games Dealer School (Table Games)

  Position Purpose The primary responsibility of the Dealer – Table Games (Entry Level) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Greeter - Bus (Guest Services)

  The primary responsibility of the Greeter - Bus is to communicate package offerings to all passengers on arriving buses. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

• Server - Banquets (Catering/Banquet)

  The primary responsibility of the Server - Banquets is to serve food and beverage as specified on the banquet event order (BEO) in a timely and friendly manner. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

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