The opportunity

Delaware North Sportservice is searching for a full-time Catering Operations Supervisor to join our team at MetLife Stadium in East Rutherford, New Jersey.

As a Catering Operations Supervisor you will assist management with the efficient operation of catering events/game day events, in accordance with Delaware North’s Operational and Universal Service Standards.

This position requires a resume and interview. Compensation will be determined by candidate’s experience.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$25.00 – $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Training and development opportunities
Employee discounts

What will you do?

Interpret and ensure compliance with Delaware North policies, procedures and guidelines
Work with management team to train and supervise Front of House catering associates and observe job performance
Utilize Banquet Event Order (BEO) to confirm proper event set up
Oversee setup, execution and breakdown of all events
Manage equipment and supplies needed for all events
Ensure all food presentations and service meet company standards
Follow health and safety guidelines
Ensure all workstations and pantry remain clean and sufficiently stocked
Ensure responsible alcohol service and report any violations
Establish and maintain excellent client relations and customer satisfaction
Fulfill guests needs quickly and efficiently
Handle complaints effectively
Monitor all inventory levels for ordering purposes
Assist team with monthly inventory

More about you

Must be at least 18 years old
Bachelor’s degree preferred – preferably in Hospitality or Business Management
Prior experience in a high-volume Catering environment, Stadium and/or Arena
Detail-oriented with strong organizational skills and able to follow job procedures and management instructions
Willing to be hands-on with our Associates as well as our Operational/Management Team
Excellent problem solving and analytical ability is key for success in this role
Ability to work accurately, efficiently and courteously in a high-pressure environment
Good leadership and training skills; ability to delegate tasks as well as teach others
Good communication skills: ability to effectively communicate with associates, clients, guests and Operational staff
Ability to work varied schedules including nights, weekends and holidays as events demand

Physical requirements

Ability to work in variable indoor/outdoor temperatures and conditions
Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand
Ability to lift to 50 pounds for set-up, service and clean-up
Ability to push and pull equipment when necessary

Shift details

Monday to Friday
Evenings as needed
Event based

Publié Le 27 Mars 2025

Catering Operations Supervisor

Delaware North at MetLife Stadium