Front Desk Agent
Delta Hotels Southlake
251 East State Hwy 114
Southlake,
TX
76092
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information Delta Hotels by Marriott Dallas Southlake offers accommodations in Southlake. Dallas is 24 mi from the hotel, while Arlington is 16 mi from the property. The nearest airport is Dallas-Fort Worth International Airport, 7.5 mi from Delta Hotels by Marriott Dallas Southlake.
Application deadline for Colorado positions:
Delta Hotels Southlake
Welcome To Delta Hotels Dallas Southlake
Recharge at our Upscale Hotel in Southlake, TX
Make the most of your stay at Delta Hotel Dallas Southlake. Our hotel in Southlake, TX offers everything you need to maintain your balance during travel. Stay rested and productive in our stylish rooms and suites with modern decor, ergonomic workspaces, and complimentary internet. Savor southwestern cuisine and craft cocktails in a welcoming atmosphere at Sky Creek Kitchen and Bar. You can also try local restaurants nearby like Malai Kitchen, Sushi Zen, and Feedstore BBQ. Feel your best at our refreshing outdoor pool and 24-hour fitness center. During your stay, enjoy easy access to top attractions like Southlake Town Square, Bob Jones Nature Center and Preserve, and Downtown Dallas. We're also just 30 minutes away from Fort Worth. Our convenient location near DFW International Airport makes our event spaces a great choice for your upcoming meeting, wedding, or special occasion. No matter what brings you to town, find an upscale stay beyond the ordinary at Delta Hotel Dallas Southlake.
