Housekeeping Supervisor / Inspector

About Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role: As Housekeeping Inspector, you will be a vital part of our Housekeeping TEAM, overseeing housekeeping functions, activities and ensuring impeccable quality control. Your role involves maintaining consistency in policies, high standards, and by focusing on creating positive guest experiences.  

Advancement Opportunities and Professional Career Path:

• Housekeeping Manager • Operations Manager • Executive Housekeeper

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• Referral Bonus Program

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Responsibilities:

• Responsible for inspection of rooms, guest floors, services, and public areas.
• Follows up with room attendants on all cleanliness discrepancies from prescribed standards. This includes discussion, documentation, and progressive disciplinary action when needed
• Maintain ongoing communication with the front desk regarding late checkouts; do not disturb rooms, and discrepancy rooms
• Controls daily key inventory, and monthly linen inventory
• Ensures all associates use proper safety techniques
• Maintains guest lost and found program in accordance with standards
• Follows up with housemen on cleanliness of corridors, guest hallways, room detail cleaning, cleanliness of floors, shampoo of carpet, and keeping all housekeeping closets stocked and organized
• Additional duties as described by the Housekeeping Management Team

Requirements:

• 1+ years Supervisory experience in a hotel environment
• Courtyard brand experience is preferred
• Flexible work schedule including weekends and holidays as needed
• Proven ability to lead, motivate, and develop a diverse TEAM
• Excellent organizational and time management skills with the ability to prioritize tasks effectively
• Exceptional attention to detail and a commitment to maintaining high cleanliness standards
• Excellent communication and interpersonal skills to effectively liaise with staff, guests, and other departments
• Fluency in English: additional languages preferred. Spanish language skills are highly desired
• Positive attitude that makes everyone feel welcomed