Photo of DoubleTree by Hilton McLean Tysons, Mc Lean, VA

Food & Beverage Supervisor

DoubleTree by Hilton McLean Tysons

1960 Chain Bridge Road
Mc Lean, VA 22102

316 Room Hotel
Géré par B.F. Saul Company Hospitality Group

Weekly Pay

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B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 
This position assists in ensuring the restaurant, lounge and room service operates effectively, including adherence to all health regulations.  Uses leadership skills to assist in driving revenue, maximizing profit and ensuring quality.  Supervises assigned staff/departments to ensure achievement of overall financial results, guest satisfaction and positive team member relations. 
Responsibilities
    • Guest Service:  Accountable for guest satisfaction by supervising the Food and Beverage team, ensuring food and beverage service standards are met and guest needs are responded to in a timely manner.   Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable.  Works side by side with staff to train and model appropriate guest service standards.
    • Financial Expectations:   Follows proper selling techniques and ensures strategies are utilized to maximize Food and Beverage revenues.  Drives sales and maximizes revenue by up-selling.  Follow B.F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.  
    • Safety/Risk Management:  Maintains a clean and safe work area in compliance with B.F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B.F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures. 
    • Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.   Demonstrates clear written and verbal communication skills.  Promotes collaboration and positive, professional work environment.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all B.F. Saul Company Hospitality Group Standard Operating Procedures.
Qualifications
    • Education:  High School diploma or GED required. TIPS or CARE beverage service certification or the ability to obtain certification is required.  
    • 1 year Banquet Experience in Hotel Experience
    • Experience/Knowledge/Skills/Abilities: 12 months in a position requiring skills/abilities similar or equal to that of a Restaurant/Food and Beverage Supervisor. 
    • Prior experience in guest relations.  Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. 
Required:
1 Year Banquet Experience in Hotel Industry
Open Availability, no restrictions
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
Publié Le 3 Janvier 2025

DoubleTree by Hilton McLean Tysons

AT A GLANCE


Our exemplary service starts with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring a 43-inch flat-screen HDTV, refrigerator, coffeemaker, and spacious bathroom. Work at the desk with ergonomic chair, and stay connected with complimentary WiFi. Some rooms also include a sofa bed. Here a few days? Book a suite for extra space to relax, work and entertain.

Start your day in our Harvest Café for our daily breakfast buffet. Enjoy American pub fare and local craft beers at O’Malley’s Tysons Corner. Our hotel in Tysons also has a convenience shop and daily room service. Take a dip in the indoor Junior Olympic size pool or get a complete workout in our 24-hour fitness center.

Along with a state-of-the-art business center, we offer over 5,700 sq. ft. of Tysons Corner event space including a 4,500 sq. ft. grand ballroom. Host a cocktail hour in the private dining area or on our outdoor garden patio. Our planning and catering staff are pleased to assist with your event.

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