Photo of TD Garden, Boston, MA

Retail Director

TD Garden

100 Legends Way
Boston, MA 02114

Concession
Géré par Delaware North
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Compensation: $78,400 - $105,800 / year, Temps plein

The opportunity

Delaware North Sportservice is hiring a Retail Director to join our team at TD Garden in Boston, Massachusetts. As a Retail Director, you will recommend, develop, and implement the strategic retail program over multiple retail outlets.

Pay

Pay

Minimum – Anticipated Maximum Base Salary: $78,400 – $105,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

Benefits

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Acts as a company liaison with both unit and client management as it pertains to site- specific retail plan development.
  • Merchandise planning, buying and inventory management against sales trends.
  • Operational accountability including overseeing game-day operations, managing profit loss, monitoring financial performance and preparing reports.
  • Provide leadership and direction to all retail locations, in-store merchandising and display to ensure maximum visual impact and revenue generation.
  • Work with retail managers and supervisors to develop and implement customer and employee promotions.
  • Working in conjunction with Corporate Retail Team, prepare detailed plans for approval that increase the units revenues by developing creative concepts to market new product lines and direct related vendor sourcing.
  • Incorporate market trends into product selection by identifying those that will positively impact the business.
  • Oversee the hiring, training, and development of all retail team members.

More about you

  • Minimum of 5+ years experience in retail management, with at least 3-5 years of retail/store operations and merchandising techniques
  • Experience buying licensed product preferred.
  • Experience in specialty retail sales operations, preferably sports-related
  • Bachelor’s degree in Business, Retail Management or equivalent preferred.
  • Experience with direct financial accountability of revenues over $10 million, including PL, inventory and merchandising planning.
  • Extensive retail marketing and brand management experience.
  • Experience working cross-functionally with multiple departments.
  • Proficient in both Word Excel is required. In depth knowledge of Point of Sales systems is preferred.
  • Must be able to work a flexible schedule of days, nights, weekends and holidays.

Physical requirements

  • Must be able to lift at least 30 pounds
  • Frequent standing, bending, lifting, and walking
Publié Le 2 Janvier 2025

TD Garden

ABOUT TD GARDEN

As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 3.5 million people a year at its world-renowned concerts, sporting events, family shows, wrestling, and ice shows.

Since its opening in 1995, TD Garden has hosted over 200 events a year. In 2014, owner and operator Delaware North invested over $70 million for a comprehensive arena-wide renovation to upgrade the fan experience including redesigned concourses, new concession offerings and upgraded technology.

The award-winning state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants – Harbor View, Legends and the Level 5 Bistro – 90 executive suites, 1,100 club seats, a multi-million dollar high definition video scoreboard and complete 360-degree LED technology

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