Photo of Wheeling Island Hotel-Casino-Racetrack, Wheeling, WV

IT Technician

Wheeling Island Hotel-Casino-Racetrack

1 South Stone Street
Wheeling, WV 26003

151 Room Hotel Casino
Géré par Delaware North
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Compensation: $16.00 - $17.00 / hour, Temps plein

The opportunity

Delaware North is hiring a full-time IT Technician to join our team at Wheeling Island Casino, in Wheeling, West Virginia. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at Wheeling Island Casino. If you are an IT Technician that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, data, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.

Pay

$16.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

  • Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems
  • Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
  • Set up and maintain computer software and hardware, user account and computer configurations for team members
  • Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events
  • Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process

More about you

  • Minimum 1 year experience in a technical support role
  • Experience with point of sale, property and casino management systems, retail systems, cloud-based computing, network support, and Windows
  • Excellent verbal and written communication, organization, and delivery skills in a customer service-driven industry
  • Team-oriented and able to prioritize job responsibilities
  • Ability to work a flexible schedule From Tuesday – Saturday, 3 pm – 11 pm

Shift details

Day shift
Evening shift
Holidays
Weekends
8 hour shift
Overtime as needed

Publié Le 2 Janvier 2025

Wheeling Island Hotel-Casino-Racetrack

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing and simulcast wagering. Guests can relax in the comfort of the 151-room hotel and enjoy a buffet, steakhouse and many other dining options. Wheeling Island also features a 1,000-seat showroom for concerts and other events, and meeting and banquet spaces.

Casino

The Wheeling Feeling is just a spinning reel away! With the hottest slots in West Virginia, the Wheeling Island Hotel Casino Racetrack gaming floor will put you in your happy place. The casino floor features over 1,100 slot machines of various themes, betting capabilities and chances to win. Make your next gaming visit to Wheeling Island and play the most popular slot machines around. The Wheeling Casino gaming floor also features your favorite table games including, Craps, Blackjack, Roulette and more!

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