Just awarded 2022 TripAdvisor’s Best of the Best Award by ranking in the top 10 Hotels in the United States. We strive to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Pool Host
Temps plein
Flexible
What you will be doing
Welcome, inspire and service guests and members courteously and efficiently, maintaining the exclusivity of the Pool area while ensuring those inside enjoy their stay. Maintain property standards of guest service, including offering suggestions to guests to upgrade the spa and poolside experience. Stay informed of upcoming programming and current offerings that might interest guests. Schedule and process all participation and appointment payments according to established requirements. Provide information and assistance to all guests, members and visitors as well as to internal partners and operations.
KEY SERVICE DUTIES:
- Greet guests to the pool area and verify eligibility before allowing them to enter
- Ensure pool check in is completed efficiently with verification of guest status, signed waivers and issuing guest wristband
- Recognize repeat guests and VIPs
- Maintain current count of available seating and guests on wait list
- Maintain and communicate to internal team and guests in-depth knowledge of all spa and property events and activities
- Immediately, creatively and graciously resolve any guest service concerns
- Customize creative spa experiences using our full range of unique offerings
- Responsible for opening and closing pool host stand to standard
- See that supporting supplies and materials for guest service are maintained at all times
- Report any supply or maintenance needs in a timely manner
WORK ENVIRONMENT:
Pool Host – involves working by our beautiful pool on the bay!
- Under variable conditions
- Under variable noise levels
- Outdoors
- Wearing uniform
- Always presentable and available to service the guest experience
Physical Requirements:
- Ability to stand/walk for long periods of time.
- Work in variable weather conditions
- Ability to lift/push/pull 25 lbs.
Publié Le 27 Décembre 2024
The Standard Spa Miami Beach
About the company
We actively look for and embrace individuals that bring a unique perspective to the team and do not ask you to conform, but rather celebrate your individuality. We understand that as a member of our family, there are certain benefits you should be awarded and thus are pleased to offer our full-time employees a comprehensive benefits package to include:
- Wellness Program which includes free use of our gym & spa facilities, yoga, bootcamp, pilates classes, discounts on spa treatments, discounts on meals at all our outlets.
- Paid Time Off – start accruing after day 1 to earn some future paid days off. We don’t care if you want to use it as personal, sick, or vacation – it’s your time to take as you please.
- Insurance – company paid Life Insurance, Short Term Disability and Long-Term Disability
- Insurance – Medical, Dental and Vision insurance from great providers with an extended network of medical providers
- Complimentary Employee Meals – refuel daily with various options in our Employee Breakroom which also offers complimentary sodas, coffees, soft serve ice cream and more!
- Company matched 401K
- Eight Paid Holidays to include a Floating Holiday to be used as you wish
- Opportunities for growth and development
- Fun training and multiple parties throughout the year.
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