Emergency Response Team Officer

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room 
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

The Emergency Response Team (ERT) Officer provides a highly visible armed security presence to Cache Creek Casino Resort. Acting as a visual deterrent, the ERT Officer intervenes and responds to various security and emergency situations, such as acts or threats of violence and life safety threats. The ERT Officer aims to mitigate incidents by detecting and disrupting criminal conduct or other undesirable activities early on.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Proactively recognize and manage emergency situations, including acts of violence, crises, weapons or explosive incidents, natural disasters, and various hazards endangering lives or property. Utilize appropriate escalation of force, up to and including armed response, following established protocols.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Conduct covert surveillance operations if required.
• Render appropriate first aid to injured persons and follow established protocol for reporting injuries.
• Safeguard and maintain highly sensitive and confidential information.
• Maintain proficiency in the use of all assigned protective equipment, restraint devices, and weapons.
• Follow directions and/or orders from supervisory personnel, particularly during an active shooter, assault, or other similar situation.
• Ability to physically engage with a person who is threatening others and accurately handle and shoot a firearm.
• Identify potential compliance risks and take necessary actions to eliminate or minimize them.
• Respond calmly to crisis and stressful situations and make rational decisions when addressing guest and employee issues.
• Lead by example, employ the “Three Es” of guest service, and follow the R.I.C.H. core values (Respect, Integrity, Commitment and Humility).

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience

High school diploma or general education degree (GED); five years’ experience in armed casino security experience, armed tribal security experience, investigation experience, or law enforcement experience; or equivalent combination of education and experience. Internal applicants must be a current employee of the Cache Creek Casino Resort Security Department with a minimum of 5 years’ experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations with guests and other employees. Ability to write detailed reports and provide court testimony when necessary. Must be able to respond to visual and aural cues.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Age Requirement

Must be at least 21 years of age.

Other Requirements

Must possess their own firearm.  The Security department will provide a list of authorized firearms

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License

Red Cross First Aid & CPR Certificate

Annual certification in firearms

Completion of the Security Department’s Firearms Course

Completion of the Security Department’s Defense and Detention Course

Must pass all firearms, defense and written testing required for the position within the first 80 days of appointment/employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee is regularly required to talk or hear; stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee may be regularly required to climb or balance; kneel, crouch, or crawl; jump, twist, or maneuver quickly; and taste or smell. Must be able to push or pull up to 100 pounds; Must have the ability to lift, carry or move an individual, including those who may be injured. Must be able to physically restrain individuals when conditions of arrest exist. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and the risk of electric shock. The employee is frequently exposed to extreme cold and extreme heat. The employee is regularly exposed to secondhand tobacco smoke and vibration. The noise level in the work environment is usually very loud.