Compliance Technician Associate
Under the Supervisor Gaming Technical, the Gaming Compliance Technician Associate (“Associate”) utilizes technical knowledge to ensure game integrity, conducting preventive maintenance, machine evaluations, and software testing for compliance. The associate assists in regulatory compliance, security, and project completion while maintaining accurate regulatory records and conducting detailed observations of gaming machines for comprehensive analysis, supporting department efficiency.
Essential Duties & Responsibilities
1. Executing technical understanding to protect game integrity by identifying, escalating, and effectively dealing with technical issues.
2. Perform preventive maintenance and machine evaluations, as well as conduct software game integrity testing to ensure compliance.
3. Assist in enforcing regulatory compliance, maintaining security, and completing technical projects.
4. Maintain the accuracy and integrity of regulatory records.
5. Conduct observations of gaming machines, utilizing historical data and technical behaviors. Accurately identify and escalate any findings for comprehensive analysis records.
6. Performs other duties as assigned to support efficient operation of department.
Education/Experience/Qualifications
High School Diploma or GED required.
Bachelor's Degree in Information Technology (IT) or Engineering preferred.
Experience in technology, engineering, Gaming industry or Regulatory/Compliance preferred.
Ability to learn electronics, electromechanics, and data communications.
Basic computer literacy and good mechanical and/or electrical aptitude required.
Ability to learn, retain, and apply AC/DC fundamentals.
Ability to learn, retain, interpret, and apply Technical Standards, Tribal, State, and Federal Laws.
Basic proficiency in Microsoft Word, Excel, Power Point and Outlook required.
Proficiency in internet research is mandatory.
Certificates/Licenses/Registrations
At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
Qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier.
A+ or N+ certification preferred.
San Manuel will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
San Manuel Band of Mission Indians
The San Manuel Band of Mission Indians is a federally-recognized Indian tribe located on the San Manuel Indian Reservation near Highland, California. San Manuel exercises its inherent sovereign right of self-governance and provides essential services for its citizens by building infrastructure, maintaining civil services, and promoting social, economic, and cultural development.
The Serrano people of San Manuel have called this area home since time immemorial and are committed to remaining a productive partner in the San Bernardino region. The Reservation, once only 640 acres, is now over 1,100 acres in size.
The call of Yawa’ – to act upon one’s beliefs – inspires the Tribe to give back to the areas they call home and support organizations working to create a better tomorrow in the Inland Empire and Indian Country.
Our support is directed to organizations providing services in San Bernardino and Riverside counties, including:
- 501(c)(3) nonprofit organizations
- Public schools
- Private schools
- Charter schools, and
- Local government agencies
The Tribe also operates Yaamava' Resort & Casino at San Manuel (formerly known as San Manuel Casino®), the Palms Casino Resort, as well as other enterprises.
We value our employees and offer a comprehensive Benefits Program
Our team members enjoy a competitive base salary, an annual discretionary performance bonus, and an annual merit increase as part of our total rewards package. Additionally, San Manuel supports team members' financial health through 401(k) retirement savings plans that offer a 2% core discretionary contribution and matching, and a host of other services - from discounts to tuition assistance.
