Waterpark Attendant

Job Summary

Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.

Responsibilities

Qualifications

• High School diploma or equivalent is desired.
• Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information.
• Is an active learner with a strong sense of curiosity.
• Has natural instincts and insight for finding the best solution to unclear situations issues and problems.
• Considers multiples resources and methods for analyzing problems. Makes great decisions.
• Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy.
• Is time sensitive understands how work and processes fit in with other departmental or business priorities and objectives.
• Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
• Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
• Welcoming and warm personality. Able to engage easily and actively connect with others.
• Is genuinely caring and compassionate; visibly demonstrates desire to understand others.
• Creates confidence and trust with others is socially aware of self and others and is known for communicating the right message at the right time.
• Utilizes a variety of approaches and communication techniques tailored to each situation.
• Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
• Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Responsibilities

• Walk all assigned areas throughout shift; remove and replace dirty towels and service trays and glasses empty trash receptacles.
• Set-up and/or breakdown Pool areas on a daily basis.
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Maintain Pool Showers lockers and bathroom areas throughout shift.
• Serve as barback/busser for Pool Bartenders and Pool Servers.
• Clean all pool areas in the prescribed manner while following safety and security procedures and regulations.
• Remove soiled terry and trash from the pool areas and take to the appropriate locations in the prescribed manner and retrieve clean terry.
• Stock pool linen and supply to ensure par inventories.
• Report any missing/found articles damage or merchandise problems to the supervisor and/or security.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Coordinate with Supervisor on work priorities and provide assistance when needed.
• Perform any other additional duties as assigned by leadership.
• Scheduled days and times may vary based on need.
• Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.