Banquet Server, C List

The Embassy Suites by Hilton Seattle Downtown Pioneer Square is looking to add On Call Banquet Servers to their team! Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. 

The Embassy Suites has 282 guest rooms and nearly 15,000 square feet of event space. They are steps away from football and soccer games at Lumen Field and less than a half mile from baseball at T-Mobile Park. Union Station is a block east for easy access to attractions, like Int'l District, the Space Needle and Pike Place. The property also has a health club inclusive of a heated indoor pool, sun deck, and equipment including a Peloton® Bike with toe cages. They also provide a free breakfast and complimentary evening reception. 

What will I be doing?  

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: 

• Set banquet tables to meet function specifications 

• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments 

• Ensure menu knowledge 

• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area 

• Ensure guest satisfaction throughout the meal service 

• Respond to guest requests in a friendly, timely, and efficient manner 

• Assist fellow team members and other departments wherever necessary to maintain positive working relationships 

• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. 

The hourly rate for this role is $19.97 per hour and will be increased to $20.76 an hour on January 1, 2025 and is based on applicable and specialized experience and location. 

What are we looking for? 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: 

• Hospitality - We're passionate about delivering exceptional guest experiences. 

• Integrity - We do the right thing, all the time. 

• Leadership - We're leaders in our industry and in our communities. 

• Teamwork - We're team players in everything we do. 

• Ownership - We're the owners of our actions and decisions. 

• Now - We operate with a sense of urgency and discipline 

In addition, we look for the demonstration of the following key attributes: 

• Quality 

• Productivity 

• Dependability 

• Customer Focus 

• Adaptability 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all! 

The Benefits 

Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.  

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

• Low cost Medical Insurance coverage – only $40 a month for you and your family. Work only 65 hours in the month to be eligible. 

• Vision, dental, life and disability insurance 

• Mental Health Resources 

• Paid Vacation Time – accrue up to 40 hours of vacation in your first year. 

• Sick Time – earn 1 hour of sick time for every 30 hours you work 

• Holiday Pay 

• Go Hilton travel discount program: 100 nights of discounted travel per calendar year 

• Contribution per hour paid to a pension plan 

• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 

• Career growth and development  

• Team Member Resource Groups 

• Recognition and rewards programs 

• Access to your pay when you need it through DailyPay 

Other Compensation  

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount  

• Complimentary meals in the Team Member Restaurant while on shift 

• Complimentary use of on-site fitness facility outside of working time 

• Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work 

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