Front Desk Agent

Who Will Thrive in This Role?

Are you a people person with a warm smile and a passion for making others feel welcome? If you love working in a team and enjoy connecting with people, this is the perfect opportunity for you!

Why You'll Love Working With Us

At HVMG, we believe in rewarding hard work and providing our associates with exceptional benefits and opportunities for growth:

• Career Advancement: Explore amazing opportunities to grow your career with HVMG!
• Flexible Schedules: Enjoy the option of full-time or part-time shifts that fit your lifestyle.
• Get Paid Early: Access up to 40% of your earned wages before payday with PayActive.
• Time Off to Recharge: Paid Time Off (PTO) and paid holidays to relax and refresh.
• Comprehensive Benefits: Medical, dental, and vision coverage for full-time associates.
• Secure Your Future: 401(k) Retirement Plan with a 4% company match and no vesting period.
• Perks & Discounts: Exclusive hotel and food & beverage discounts to enjoy!

What You'll Do

As a Front Desk Associate, you'll play a key role in creating exceptional guest experiences:

• Warm Welcomes: Greet every guest with a friendly smile and ensure a smooth check-in and check-out process.
• Exceptional Service: Answer guest inquiries and resolve issues promptly, either in person or over the phone.
• Memorable Stays: Contribute to a positive and lasting impression for all guests during their visit.

What We’re Looking For

• Education & Experience:
  • High school diploma or GED, or an equivalent combination of education and experience.
  • 1-3 months of related experience or training.
• Skills & Abilities:
  • Strong communication and interpersonal skills.
  • Ability to read, write, and perform basic math.
  • Physical ability to stand for long periods, use hands and fingers for tasks, and occasionally lift/move up to 10 pounds.
• Flexibility: Availability to work nights, weekends, and holidays as needed.

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.