Director, Communications - Asia Pacific (9 months' contract)

Description

Hilton has an incredible story to tell of growth, performance, and purpose, here in Asia Pacific (APAC). The company has more than 1,800 hotels in its trading and pipeline estate, across 12 brands deployed across the region. We are the fastest growing hotel company in APAC, with almost 1 in 4 hotel rooms under construction bearing a Hilton flag. This growth trajectory is bolstered by recent landmark signings that will see the iconic Waldorf Astoria brand debut in Japan, Malaysia, Vietnam, Australia, and India, as well as the successful expansion of the award-winning Hilton Garden Inn brand. Hilton is an engine of opportunity for its 90,000 team members across Asia Pacific. As a testament to its unique culture, Hilton has ranked as the #1 hospitality company to work for in Great Place to Work’s “Best Workplaces in Asia” list for the 8th year running.

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HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Executive Communications: Lead and manage impactful stakeholder communications – with a focus on executive communications support for Hilton’s President of APAC – and enhance the company’s reputation. This includes overseeing and delivering executive briefings, as well as editorial planning and reviews of external, internal, and social content (written and on camera). 
• Owner Communications: Supervise content development and design for Hilton’s regional and global owners events, as well as owner-facing announcements and communications, to amplify strategic Hilton announcements and storytelling moments.
• Internal Communications: Supervise content development and design for Hilton’s key internal events and communications (e.g. regional townhalls, Team Member Appreciation Week), to strengthen culture- and people-focused storytelling and amplify Hilton’s standing as the world’s best workplace.
• Content Design: Supervise the design and distribution of impactful content and video-based storytelling to amplify, internally and externally, Hilton’s standing as the world’s best workplace, and its journey to become the world’s best place to stay.

How you will collaborate with others:

• Partner with c-suite leaders and across the APAC and Global Communications team, as well as leverage agency partners, to shape and deliver impactful, well-designed communications.
• Manage a team of up to 4 (responsible for content design, internal, executive and owner communications) and partner closely with the SVP and VP of Communications in APAC to align on integrated and high-value communications support. 
• Most meetings are held either in-person or virtually, during working hours. However, there are a handful of recurring / project-specific calls with the US- and EMEA-based teams that can fall outside of standard APAC working hours.

What you will take ownership of: 

• Written, designed and video communications from the Hilton APAC President’s office.
• Integrated support and amplification of key Hilton events, moments, and announcements, through impactful internal, executive and owner communications.

Requirements

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• 10 years of work experience in executive communications, public relations and/or journalism, as well as stakeholder and project management, with a deep understanding of the APAC market
• Excellent writer, seasoned team leader, collaborative team player, and skilled project manager
• Experienced and confident in engaging and supporting c-suite leaders, and highly competent in navigating a matrixed global organization
• Keen interest for travel and hospitality – and a heart for hotels, people, and storytelling
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint
• Flexible to work beyond / outside official hours when dealing with global teams in various time zones
• Willing to travel up to 30% as required (mostly within APAC)

It would be useful if you have:

• Proven ability to lead and develop editorial plans, creative campaigns, storytelling content
• Experience in managing teams, agencies, and budgets
• Experience with issues and crisis management
• Experience in the hospitality industry

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!