Front Desk Agent / Night Audit

What You'll Do

* A Front Desk/Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions

* Provide excellent guest service

* Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds

* Consistently follow all credit, cash-handling, and accounting procedures

* Run various audits and reports and record all revenues and statistics accurately

* Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures

* Maintain privacy and confidentiality of all guest and hotel information

* Effectively respond to and resolve guest concerns or complaints

* Perform other duties as assigned

What You Will Bring

* A Night Auditor will have a passion for customer service

* Ability to work independently while supporting hotel operations

* Strong attention to detail and organization skills

* Previous hospitality experience is preferred, but not required

* A willingness to work nights, weekends, and holidays as necessary

* The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

Benefits

* Company paid Medical, Dental and Vision insurance

* Vacation/Sick pay

* Simple IRA with company match

* Leadership development

* Hyatt discounts worldwide

Tudor Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.