Photo of Soboba Casino Resort, San Jacinto, CA

Executive Casino Host

Soboba Casino Resort

22777 Soboba Road
San Jacinto, CA 92583

Casino Resort

medical, dental, vision, 401k

Temps plein

Summary

The Executive Casino Host, under general supervision of the Player Development Manager, builds loyalty and increases revenue by developing and effectively maintaining relationships with VIP guests through personal contact on the casino floor, special events, telephone, and written communication.

Duties/Responsibilities

  • Contacts selected players by telephone and other means to inform them of special events with goal of incenting a future visit and subsequent gaming revenue.
  • Highly knowledgeable of credit procedures, and encourages the use of credit..
  • Assist Player Development Manager in planning casino entertainment events
  • Makes decisions regarding valuable complimentary rewards based on a consideration of recorded play, earned points, camp availability and customer profitability.
  • Represent the casino at on and off property events in the capacity of a player Development Host.
  • Enhance growth of gaming revenues by developing internal player identified by the Player
  • Development Manager
  • Assist the Player Development Manager with business development programs to increase guest visits.
  • Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.
  • Assist with special events, slots and table games departmental promotions, and operation and booking of gaming tournaments.
  • Achieve department and individual performance goal and duties in a timely manner
  • Maintain knowledge of and compliance with all tribal ordinances, regulations, and systems of
  • Internal Controls.
  • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
  • Regular attendance is an essential function of this job. Including nights, weekend, and holidays.
  • Perform special projects and other responsibilities, tasks, or duties as requested.

Education / Qualifications

  • Must be 21 years of age, or older.
  • High School Diploma or GED equivalent required.
  • Minimum of one (1) to two (2) years of previous experience working as a Casino Host.  
  • 1 experience managing casino player books is preferred. 
  • Two (2) to three (3) years applicable knowledge of casino games (Slots and Table Games), telemarketing and casino patron sales techniques, required.
  • Must possess excellent verbal and written communication skill in order to promote positive and professional image.
  • Bilingual in English/Spanish or English/Asian languages is a plus.
  • Any combination of education, experience and training that provides the required knowledge, skills and abilities.
  • Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration 

  • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. 
  • Required to submit to and obtain negative results on all drug and/or alcohol testing. 

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:   

  • 401k Plan   
  • Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
  • Medical, Dental & Vision paid for the employee   
  • Employee Assistance Program   
  • Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)  
  • Paid Time Off   

Soboba Casino Resort Team Member Recognition including, but not limited to:

  • Reward and Recognition Program (Quarterly, and Annually)   
  • Team member Incentives   
  • Discounted Team member meal   
Publié Le 9 Décembre 2024

Soboba Casino Resort

About the company

Soboba Casino Resort offers spectacular views of the San Jacinto Mountains and is located just outside the cities of San Jacinto and Hemet, CA. Situated on over 200 acres, the resort features a first-class casino, a hotel and PGA-rated golf course.

An expansive property with six floors and luxury amenities, Soboba Casino Resort is not only the place for visitors to the area, but it appeals to the locals who often visit one or two times per week. With more than 2,000 slots and 31 table games, Soboba Casino Resort has more than 1200 Jackpot Winners each month. Use the Soboba Rewards Card each visit to earn points for different membership levels and special discounts.

After a busy day exploring the San Jacinto mountains or the beautiful area around the casino, you can relax in the Cabaret Lounge with live music from local bands or try out your own musical ability on karaoke night. Sample delicious entrees at Canyons or unwind with a drink special. Just one of the options for dining at Soboba Casino Resort, Canyons provides dinner for weekdays and Saturday along with a Sunday brunch.

When you’re ready for a break from the gaming tables or slot machines, you can enjoy a game of golf at the spectacular Soboba Springs Golf Course with waterfalls and streams to enhance the experience. Relax in one of the hotel suites which offer breathtaking views of the San Jacinto Valley. Each suite offers a taste of luxury with a wet bar, dining room and sunken soaking tub as just a few of the unique amenities to create an oasis during your stay. After a long night of play in the casino, you can spend the day by the hotel pool, which includes the poolside bar and grill for added convenience.

Soboba Casino Resort brings the past and present together in the 474,000 square-foot property that offers luxury, fun and world-class amenities for every guest. As the leader of tourism for the Valley, Soboba Casino Resort tells the story of the tribe’s past while drawing in local visitors and guests from around the state.