Revenue Management Performance

Description

After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure.  The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.  

Want to learn more? Hotel Website, Instagram, Facebook, YouTube

Classification: Full-Time

Pay Rate: The annual salary range for this role is $120,000 - $140,000 and is based on applicable and specialized experience and location.

What will I be doing?

In this role, you will be responsible for performing the following tasks to the highest standards:

• Responsibility for increasing hotel revenue and growing the Revenue Per Available Room (RevPAR) Index (market share) for Waldorf Astoria New York.
• Builds positive relationships with hotel teams, regional teams, revenue, and marketing partners. Works to understand and align what is best for the hotel with what is most important to the senior leadership teams. 
• Executes the appropriate total hotel revenue strategy established by the Director of Revenue Management. Collaborates and works across teams to execute strategy for all revenue streams including, but not limited to rooms pricing, F&B strategy, group, catering & events strategy, marketing strategy. 
• Actively communicates established hotel revenue strategy with internal hotel stakeholders to ensure alignment. 
• Improve revenue and grow RevPAR Index. Supports the Director in focusing on top line revenue generation areas, maintaining group and transient inventory controls, developing, monitoring, and adjusting sales and pricing strategies, analyzing demand factors, forecasting, competitive analysis, participating in key marketing initiatives, and maintaining distribution data integrity.
• Use tools and reporting available to identify opportunities to improve hotel revenue performance and group RevPAR index. In coordination with the Director of Revenue Management takes appropriate action by employing necessary tactics to achieve said performance. Maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information, and leading sellout strategies in partnership with the Front Office.
• Partner with Front Office, Sales and Marketing, and Reservations to improve inventory, sales, and profitability. Actively communicate overall strategy direction to the leadership team to the hotels.
• Develop, monitor, and adjust in coordination with the Director of Revenue Management sales and pricing strategies.
• Conduct competitive and demand analyses and provide critical analysis of chosen strategies, room statistics, and general demand factors to ensure the most effective and efficient balance between demand and availability.
• Conduct forecasting, review all competitive shops, review demand, convention, and city event calendars, maintain data on competitor products and maintain historical data on events and performance.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)  
• Go Hilton travel discount program 
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs

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