Toscana Restaurant Front of House Supervisor / MOD

Description

We are hiring a Restaurant Floor Supervisor/Manager on Duty.

Salary: $18-$20 per hour

Responsibilities:

• Open and close shift in accordance with manager’s checklist.
• Train, maintain and enforce all service standards.
• Maintain a safe and sanitary work environment for all associates and guests.
• Be on the floor during all meal periods and ensure adequate coverage.
• Monitor hours on a daily basis for restaurant as it relates to sales.
• Understand and teach empowerment principles to ensure guest satisfaction.
• Maintain fair and consistent training and/or counseling procedures in accordance with Concord’s guarantee of fair treatment.
• Attend and participate in Restaurant associate meetings and periodic training seminars.
• Implement and follow through on all bookings of restaurant parties.
• During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with kitchen and by striving to speak to all guests.
• Ensure all side work is done on a daily basis, cleans and resets station before end of shifts, and all details are attended to in a first-class manner to SOP.
• Contribute to an effective repair and maintenance program through the use of digital work orders.

Benefits:

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."