Senior Catering Sales Manager

Description

Hilton Boston Logan Airport is looking for their next Senior Catering Sales Manager

Conveniently connected to Boston Logan International Airport via a climate-controlled skybridge, Hilton Boston Logan Airport offers unparalleled convenience and exceptional service. With over 15,000 square feet of flexible meeting space, stunning views of Boston’s skyline, and direct access to downtown, we are the ideal destination for corporate meetings, social events, and celebrations.

Benefits:

Hilton offers a comprehensive benefits package for eligible team members, including:

• DailyPay: Access your earnings when needed.
• Medical Insurance for you and your family.
• Mental Health Resources.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton Travel Discount Program.
• Supportive Parental Leave.
• Matching 401(k) Plan.
• Employee Stock Purchase Program (ESPP).
• Debt-Free Education Programs.
• Career Growth and Development Opportunities.
• Team Member Resource Groups.
• Recognition and Rewards Programs.

Benefits may vary depending on property-specific terms, employment conditions, and applicable agreements. 

What will I be doing?

As Senior Catering Sales Manager, you will be responsible for developing market segments, soliciting new customer relationships, and negotiating contracts to secure business. You will creatively design menus and events to maximize revenue while delivering an outstanding guest experience. This position primarily focuses on managing complex social events.

You will also maintain strong relationships with corporate and social accounts, ensuring high-level service through all phases of the event lifecycle, including contracting, pre-event planning, event execution, and post-event follow-up. Additionally, you will oversee event logistics, directing affected departments and team members for seamless execution. In the absence of the Director of Sales, you may provide support and act on their behalf.

Specifically, your essential functions will include:

• Organizing, planning, and prioritizing duties by developing strategic plans and goals.
• Communicating promptly and effectively with internal and external clients via phone, email, and in person.
• Creating and maintaining strong client relationships to meet and exceed expectations.
• Demonstrating comprehensive knowledge of job systems, products, and processes.
• Resolving conflicts and negotiating effectively while handling complaints and disputes.
• Selling and influencing both internal and external stakeholders.
• Making decisions and solving problems by analyzing issues and determining the best solutions.
• Ensuring high-quality service by guiding, coaching, and providing feedback to team members.
• Participating in client site inspections and supporting the sales process as necessary.
• Performing other duties as required to meet business needs.
• Ensuring regular attendance and dependability. #LI-AT3

Requirements

What are we looking for?

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!