Employee Relations Coordinator

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room 
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary  

The Employee Relations Coordinator supports the Employee Relations Manager and the Human Resources department. The Employee Relations Coordinator applies organization policies, guidelines, and procedures to resolve a variety of employee and union-related issues.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Functions as a resource and advisor to management on employee and labor relations matters.
• Listens to employee concerns and informs management of issues or concerns.
• Tracks and trends employee concerns and develops action plans to address them.
• Meets with managers and employees, investigating issues and recommending solutions.
• Communicates regularly with other members of the HR Department, which may impact, or be impacted by, various employee issues.
• Works with all levels of management to assure the consistent application of Collective Bargaining Agreements.
• Advises employees and supervisors about employment policies and procedures, applicable employment    laws, performance management and disciplinary actions.
• Supports employee complaint and grievance procedures by serving as the initial contact and liaison for employee complaints; interpreting collective bargaining agreements; conducting investigations, as assigned; writing reports; tracking complaints and outcomes.
• Research, interviews, coordinates, and represents CCCR in EDD Hearings.
• Tracking of employee programs.
• Communicates company and governmental rules, regulations, and procedures, and need for compliance.
• Interviews workers to gather information on their responses to general factors that affect worker morale, motivation, and efficiency.
• Meets with management to discuss possible actions to be taken.
• Interviews workers to determine reactions to specific actions taken.
• Prepares reports on workers' comments and actions taken.
• Conducts exit interviews and prepares turnover analysis reports.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Competencies

To perform the job successfully an individual should demonstrate the following competencies.

Analytical - Synthesizes complex or diverse information; collects and researches data.

Design - Demonstrates attention to detail.

Problem Solving - Gathers and analyzes information skillfully; Uses reason even when dealing with emotional matters.

Project Management - Completes projects on time and budget.

Interpersonal Skills - Maintains confidentiality.

Oral Communication - Speaks clearly and persuasively in positive or negative situations.

Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

Judgment - Exhibits sound and accurate judgment.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

Quality - Demonstrates accuracy and thoroughness.

Experience and/or Education

Three (3) years in labor and employee relations or related field or an equivalent combination of education and experience

Age Requirements

Must be at least 21 years of age.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram, mathematical or schedule form.

Computer Skills

To perform this job successfully an individual should have knowledge of Human Resources systems; Internet software; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registration

Cache Creek Casino Resort Tribal Gaming License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is occasionally exposed to secondhand tobacco smoke. The noise level in the work environment is usually moderate.

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