Photo of Hyatt Vacation Club at The Welk, Escondido, CA

Assistant Chief Engineer

Hyatt Vacation Club at The Welk

8860 Lawrence Welk Drive
Escondido, CA 92026

714 Unit Time-Share
Géré par Hyatt Vacation Ownership
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Temps plein

Salary Range - $71,000 - $77,000 + bonus eligible

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law

Education and Experience

  • High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.

    OR

  • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

    Core Work Activiites

    Supporting management of Property Operations

  • Supervises distribution of repair work orders.

  • Ensures property policies are administered fairly and consistently.

  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

  • Establishes and maintains open, collaborative relationships with associates.

  • Monitors timeliness and quality of completion of repair work orders.

  • Supervises Engineering and related areas in absence of the Director of Engineering.

  • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

  • Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.

  • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

  • Selects and order or purchase new equipment, supplies, and furnishings.

  • Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards

  • Inspects and evaluates the physical condition of facilities to determine the type of work required.

  • Maintains accurate logs and records as required.

  • Operates generators and fire pumps as necessary.

  • Provides emergency response services 24/7.

  • Repairs equipment (e.g., refrigeration, laundry) as necessary.

  • Ensures all associates have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service

  • Empowers associates to provide excellent customer service.

  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous

    improvement.

  • Sets a positive example for guest relations. Conducting Human Resources Activities

  • Participates in interviewing and hiring of team members with the appropriate skills.

  • Uses all available on the job training tools to train new associates and provide follow-up training as necessary.

  • Communicates performance expectations in accordance with job descriptions for each position.

  • Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.

  • Ensures associates understand Company, Resort and Departmental expectations and parameters.

  • Ensures associates are cross-trained to support successful daily operations.

  • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.

  • Schedules associates to business demands and tracks associate time and attendance.

  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.

  • Observes service behaviors of associates and provides feedback to individuals.

  • Ensures associate recognition is taking place on all shifts.

  • Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.

  • Participates in associate progressive discipline procedures.

  • Reviews associate satisfaction results.

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    Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Publié Le 15 Décembre 2024

    Hyatt Vacation Club at The Welk

    Family-Friendly Resort Accommodations In San Diego

    The Welk is a world unto its own, nestled on 450 sprawling acres in the hills of Escondido. Make a splash in one of eight swimming pools, tee off on two golf courses, and enjoy family games in the sport yard. Treat yourself to a pampering massage at the on-site spa and grab a bite at multiple on-site eateries. San Diego’s banner attractions, including the San Diego Zoo and Temecula wineries, are just a short drive away. With our INSPIRED For You™ program, participate in exciting adventures like a sunset bike cruise, escape room, and more.