15635 Don Lochman Lane
Charlotte,
NC
28277
Job Summary
The Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours, we are looking for a candidate who is able to work every Friday & Saturday night.
Job Responsibilities
Guest Communication
- Greet and make all guests feel welcomed to the property.
- Register guests and assign rooms.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
- Respond to phone calls.
- Welcome and effectively resolve guest questions, issues and complaints.
Financial Transactions
- Post all daily room and outstanding charges.
- Balance all revenue totals of cash and credits against revenue report.
- Accept revenue and floats from restaurant, ensuring that these are securely locked away.
- Prepare hotel operating reports and complete audit package to laid-down standards.
- Correct any errors or omissions made by cashiers.
- Prepare credit card/charge card summaries and post to ledger account.
Perform other duties as assigned.
Benefits:
EEO and ADA Statements
Courtyard By Marriott Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
The recently upgraded 90-room Courtyard by Marriott Charlotte Ballantyne offers a fresh take on business travel. Designed to appeal to today’s travelers, each room offers a comfortable and stylish layout featuring plush bedding, a functional workspace and separate seating area.
Courtyard by Marriott Charlotte Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At the Courtyard by Marriott Charlotte Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.