Reception Manager
Hilton Birmingham Metropole
The NEC Birmingham, Pendigo Way
Birmingham,
England
B40 1PP
United Kingdom
Description
Here there's always (a) room for you!
Due to an internal promotion, the Hilton Birmingham Metropole is now recruiting for its next Reception Manager.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Salary of £29,000 per annum plus incentives
- Free, healthyand high qualitymeals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Free car park
- Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
You will join the Front Office team, managing the reception area of the hotel. Ideally you will have experience in a full-service hotel or prior experience as a Reception Manager. You will have leadership skills and excellent rapport with customers.
You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
HospitalityIntegrityLeadershipTeamworkOwnershipNow
Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Requirements
Hilton Birmingham Metropole
Stay near NEC and Resorts World Arena
We’re off the M42, connected to the NEC Complex and a 5-minute walk from the Resorts World Arena. Birmingham International Rail station is a short 12-minute walk, and a 5-minute drive away, with monorail services to Birmingham International Airport. There's plenty to see and do nearby. We're a 5-minute walk from Bear Grylls and the City Centre is a 10-minute train ride away. On site we have 3 beautiful, unique restaurants as well as LivingWell Health Club, with a fitness centre, sauna, steam room, pool (charges apply), and spa treatments available.
Stay in one of our 795 rooms and suites. From classic double to executive suites, we have options for every traveller.
Discover Connected Rooms for the perfect family getaway.
From sit-down meals to coffee meetings and grab-and-go options to wind-down cocktails, our three dining venues offer something for everyone.
We are the ideal base for exploring the city of Birmingham and the surrounding areas.
The Resorts World Arena and Bear Grylls Adventure are half a mile away, and the city centre is only 11 miles from our location.
