Photo of Hilton London Tower Bridge Hotel, London, England, United Kingdom

Bar Waiter/Waitress

Hilton London Tower Bridge Hotel

5 More London Place, Tooley Street
London, England SE1 2BY
United Kingdom

245 Room Hotel
Géré par Hilton
Save this job
Temps plein

Description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  

The Hilton London Tower Bridge is a fully refurbished contemporary 248 room hotel.  Its location makes it a well-known and ideal accommodation for business travellers and families. The hotel boasts 2 floors of modern meetings and events spaces. Its main restaurant, offers a mixture of modern British and International cuisine. In addition, the Two Ruba bar provides a wide range of sophisticated and expertly crafted cocktails and drinks for the guests. This endeavour for a perfect service makes employment in the hotel an outstanding career opportunity for every hospitality professional who wants to learn new tricks or extend existing skills. Since the hotel sits just right next to the London Bridge station, which connects to the London Underground network via Northern and Jubilee Line, and London bus network via several bus routes, it can be reached easily from almost every direction and distance.

A WORLD OF REWARDS

  • Hourly Rate of £12.50 plus service charge and tips
  • Smart uniform provided andlaundered
  • Free and healthymeals when on duty
  • Grow your Career !
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Guest Experience Day: 1 night stay with dinner and breakfastafter successfully passing probation
  • Modern and inclusive Team Member’s areas

 A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

  • Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
  • Use every possible opportunity to gain knowledge in all areas of bar supervision
  • Ensure all tables receive their drinks and food as requested
  • Maintain the cleanliness of all equipment used during shifts
  • Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
  • Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
  • Comply with Company Health and Safety, and Fire Regulations and procedures
  • Adhere to the Company disciplinary policy when necessary
  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
  • Meet or exceed the monthly drink profit margin target

What are we looking for?

  • Customer Service experience in supervisory or above capacity
  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in similar role
  • Passion for delivering exceptional levels of guest service

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Publié Le 12 Novembre 2024

Hilton London Tower Bridge Hotel

Style and comfort in a historic London location

Set against the backdrop of one of the capital’s most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city’s financial and shopping districts. We’re located in a prime sightseeing location, near to many of London’s top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London.

We are a TripAdvisor Silver GreenLeader hotel

  • Book Direct on Hilton.com for Free Standard WiFi
  • 246 guest rooms & suites in the heart of the More London Estate
  • Spacious rooms with interconnection options, great for families & friends
  • Easy access to the West End, National Rail and Underground 
  • Stylish TwoRuba Bar and celebrity Chef Jamie's Italian restaurant
  • Flexible meeting space with natural daylight for 2-400 delegates