Massage Therapist/Masseur

Description

A Masseur is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. 

What will I be doing?

As a Masseur, you are responsible for performing the following tasks to the highest standards:

• Attending Hilton Trainings and monthly departmental meetings as required
• To ensure high standards of cleanliness in the department
• To report any maintenance issues to Spa Director.
• To be fully aware of current and future services offered by the hotel
• Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail
• Accurately schedule all massage reservations, changes, confirms and cancel massage reservations
• Accurately explain spa treatment menu and packages to guests
• Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards
• Assisting guest and providing personal training session, if necessary
• To ensure audio-visual equipment is well maintained and in good condition
• Provides courteous and efficient guest service from point of arrival through check out
• Orient the guests through our Fitness facility, greets guests and provides personal guest service

Requirements

What are we looking for?

A Massage Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Experience in hospitality or customer service industry is requires
• Ability to read, writes, speak and understand the English language to effectively communicate with guests
• Ability to speak effectively in front of groups of customers or employees of organization
• Ability to deal with problems involving several concrete variables in standardized situations
• At least 1 year experience in the spa or hospitality industry

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a resort or wellness related field

What’s in it for me?

• Competitive Salary & Wages
• Private Health Insurance
• Complimentary Dry Cleaning for Business Attire
• Monthly Transportation Fee
• Complimentary Shuttle Bus
• Discounted Indoor Parking Privileges
• Complimentary Employee Meals
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members
• Career and development opportunities in Hilton Hotels Worldwide
• Opportunity to make a positive impact on environment and community  with Travel with Purpose program

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!