We are seeking energetic, highly motivated and friendly people to take EXCELLENT care of our guests! Are you excited about working in hospitality? Do you making each guests event one to remember? Then come and grow with us!
400 Olive St.
St. Louis,
MO
63102
We are seeking energetic, highly motivated and friendly people to take EXCELLENT care of our guests! Are you excited about working in hospitality? Do you making each guests event one to remember? Then come and grow with us!
POSITION PURPOSE:
The position purpose of the Convention Services Manager is to manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship.
ESSENTIAL FUNCTIONS:( include the following. Other duties may be assigned.)
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Candidates most successful in this role will display the following characteristics:
Analytical Skills – Ability to conduct proper research on group rates, food and beverage minimums as well as room rental.
Sales Skills – Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
Communication – Has both verbal and written skills, in order to effectively execute meetings and events this includes keeping the appropriate departments informed with BEO’s and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
Advanced Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail.
Computer Skills – Outlook, Word, Excel
PHYSICAL DEMANDS:
Must have the ability to lift/ pull/carry up to 15lbs regularly and up to 30 lbs occasionally.
Endure various physical movements throughout the work areas.
Reaching
Remain in stationary position for extended periods throughout work shift.
Satisfactorily communicate with guests, management and co-workers to their understanding.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
QUALIFICATION STANDARDS:
Education
Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
Experience
Minimum 1 Year of Management Experience in a similar position within the hospitality industry.
Food & Beverage Menu Knowledge & Pricing strongly preferred
Superior Selling & Negotiation Skills- Proven ability to close deals
Sales Software Knowledge helpful (i.e. Delphi/ SalesPro)
Professional, Service Oriented Demeanor
Our Associates Love
Careers at HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.
An Equal Opportunity Employer
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
Our hotel is a renovated 19th-century bank, offering a compelling blend of historic and modern design details. Located in downtown St. Louis, the hotel is just across I-44 from The Gateway Arch. As an associate, you will appreciate the historic setting, a bustling environment, and an engaged team.
Number of Rooms: 195
Event Space Square Footage: 5,113
Dining: Pennydrop Bar + Kitchen, The Vault Marketplace
Amenities: Fitness center, business center, concierge, pet-friendly rooms
Points of Interest: Gateway Arch, America’s Center, Busch Stadium, The Dome, St Louis City Museum, Union Station
HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.
We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
HVMG participates in the E-Verify program in certain locations, as required by law.