Photo of Courtyard Memphis Southaven, Southaven, MS

Assistant General Manager

Courtyard Memphis Southaven

7225 Sleepy Hollow Drive
Southaven, MS 38671

85 Room Hotel
Géré par Chartwell Hospitality
Temps plein

Immediate Supervisor:

General Manager

Job Summary:

Responsible for overall operation of the hotel through active involvement and support of all departments including Front Desk, Housekeeping, Maintenance and Breakfast.  

Essential Job Functions:

  • Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
  • Drive guest satisfaction results through active support of all departments.
  • Ensure teamwork and enhance cooperation between all departments.
  • Maintain accurate payroll and employee records.  Perform timely and fair reviews.
  • Accurate and complete adherence to bank records and other procedures to ensure complete and timely collections.
  • Responsible for the management of Accounts Receivable, City Ledger, and Guest Ledger.
  • Provide comprehensive training to all staff.
  • Acts as Manager on Duty as designated by the General Manager.
  • Ensure positive financial performance through cost control of all departments and P&L analysis.
  • Active involvement in revenue management strategies.

Necessary Skills and Attributes:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Formal Education:

Hotel Administration or Management is a plus but not required.

Experience:

Previous hotel experience required.  

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Publié Le 11 Novembre 2024

Courtyard Memphis Southaven

Southaven hotel near Landers Center & Snowden Grove Park

Conveniently situated off I-55, between Tanger Outlets and Graceland, the Courtyard by Marriott Memphis Southaven gives you easy access to Memphis and all that Southaven, MS has to offer. Take advantage of our weekday airport shuttle (6 am - 10 pm) to nearby Memphis International Airport, Baptist Memorial Hospital-DeSoto, and area businesses within a five-mile radius. Head out for a day of shopping at Tanger Outlet Mall before catching a concert at Landers Center or BankPlus Amphitheater at Snowden Grove Park. Tour Graceland, then head into Memphis to attend a game at Liberty Bowl Memorial Stadium or FedExForum. When it's time to relax, retreat to stylish rooms and suites featuring free Wi-Fi and moveable desks. In the morning, purchase breakfast sandwiches and Starbucks® beverages from The Bistro. Stay active with our hotel’s fitness center or spend time with the kids in our indoor pool. Whether it's work or play that inspires your stay, make the trip memorable with the Courtyard Memphis Southaven.

The Bistro

Your dining destination at our Southaven, MS hotel. Take advantage of our Courtyard Memphis Southavens dining area, The Bistro, where several delicious items are hot and cooked-to-order.