Photo of Hampton Inn Boston Seaport District, Boston, MA

Luggage Room Attendant

Hampton Inn Boston Seaport District

670 Summer Street
Boston, MA 02210

252 Room Hotel
Géré par Hilton
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Temps plein

Description

A Luggage Room Attendant is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Luggage Room Attendant, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that the management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Assist with special luggage deliveries and/or pulls, and attend to the main lobby and front door, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Publié Le 11 Novembre 2024

Hampton Inn Boston Seaport District

Off I-90, five minutes to BOS Airport

Set near the waterfront, we’re five minutes' walk from Flynn Cruise Terminal. Boston Convention & Exhibition Center, Leader Bank Pavilion, and local dining are within a mile. The event space in our unique hotel offers sunlit harbor views. Enjoy free breakfast and WiFi plus complimentary access to the business center, 24-hour fitness center, and indoor pool.