Photo of Hilton Istanbul Bosphorus, Istanbul, Istanbul Province, Turkey

Cluster Reservations Agent (Adana)

Hilton Istanbul Bosphorus

CUMHURIYET CADDESI NO50 HARBIYE
sisli
Istanbul, Istanbul Province 34367
Turkey

499 Room Hotel
Géré par Hilton
Save this job
Temps plein

Description

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955

Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.

Historic Moments at Hilton Istanbul

  • Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
  • Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
  • Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
  • Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
  • Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
  • Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.

Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.

As  Hilton Türkiye we have been awarded with the Great Place to Work Academy – Best Place to Work award many times.

THE ROLE:

A Cluster Reservations Agent (Adana) will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. This position will be based in Adana and the candidates should be resident or willing to live in Adana.

BENEFITS:

  • Competitive Salary
  • Health Insurance or Private Pension after 6 months of service
  • Carpark subscription on team member rate
  • Free laundry and dry cleaning for business attire
  • Go Hilton: Team member rate while staying in Hilton Hotels both in & out of Turkey.
  • 50% discount on personal food & beverage consumption in the hotels.  
  • Social aid package
  • Free laundry and dry cleaning for business attire
  • Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)
  • 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
  • Unlimited Training and development opportunities  and out of the Hotel
  • Unlimited online courses opportunities from our own Hilton University

Requirements

What will I be doing? 

  • Acceptance and entry of reservations by telephone and email
  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards
  • Be aware of occupancy / revenue forecasts / planned figures and act upon to ensure targets are met
  • Ensure that on a weekly basis the following reports are prepared and circulated to the relevant senior   management group summary, group enquiries, group   cancellations and tour series forecast

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.
Publié Le 11 Novembre 2024

Hilton Istanbul Bosphorus

An iconic hotel in the heart of Istanbul

Nestled in the heart of Istanbul, amidst picturesque gardens, you’ll find Hilton Istanbul Bosphorus, an iconic hotel with a storied past spanning 6 decades. Guest rooms and suites offer modern conveniences and private balconies overlooking the Bosphorus and the Old Town. While you’re here, make use of our full list of resort-style amenities – including indoor/outdoor pools, fabulous dining venues, Turkish baths and spa, and dedicated children’s facilities.

Location, location, location

Situated in the European side of the city, our hotel is steps from Taksim Square, with its shops, restaurants, night spots, and cafes. Lose yourself in the labyrinth of the Grand Bazaar, selling everything from spices to intricate Turkish fabrics. Don’t miss seeing some of Istanbul’s legendary buildings, including Topkapi and Dolmabahce Palaces.

Comfort and Bosphorus views

Whether it’s of the city, our gardens or the Bosphorus, you’ll always get a stunning view from your guest room’s balcony at Hilton Istanbul Bosphorus. Enjoy plenty of space to work or relax, plus our full range of amenities, including free WiFi and LCD TV.

Relax and play

With indoor and outdoor pools, a kid's pool and playground, Turkish baths and a fully equipped fitness center, it won't take long for the whole family to get into vacation-mode at Hilton Istanbul Bosphorus. For a special treat, book a body or massage treatment at the Sentinus Wellness Spa.

Exclusive dining experiences

From Turkish favorites and poolside snacks to Cantonese cuisine, enjoy our choice of dining venues. Set on the 9th floor with magnificent city views, our Dubb Indian restaurant offers Indian delicacies and a charming summer garden. Our Lobby Lounge, with views of the Bosphorus, is a perfect place to unwind.

A memorable venue

Meet, celebrate, socialize; whatever your event, host it in style at Hilton Istanbul Bosphorus. Choose from 27 meeting rooms or one of our outside spaces with beautiful Bosphorus views. The poolside and hotel gardens are a great choice for weddings and summer receptions.