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Housekeeping Floor Manager

Hilton Boston Park Plaza

50 Park Plaza
Boston, MA 02116

1 060 Room Hotel
Géré par Hilton
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Temps plein

Description

The Hilton Boston Park Plaza is searching for a talented full-time Housekeeping Floor Manager to help lead their team! 

This position will report to the Director of Housekeeping Services and will oversee a large housekeeping team.

The ideal candidate will be an energetic and passionate leader who enjoys being a team player, has prior union experience in a hotel environment, has a passion for implementing policies and procedures, and has 1-2 years of experience in a leadership role (required).  

Shift Pattern: Full-Time/ Full availability is required including weekends and holidays

Pay Range: $65,000 - $68,000

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel
  • Access to your pay when you need it through DailyPay
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
  • Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Flexible shifts and days off
  • Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
  • Mental health resources including free counseling through our Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will l be doing?

- Allocate work duties to Team Members 

- Perform routine inspections of all check out rooms and spot checks of all occupied rooms 

- Report and follow up on any maintenance defects or other issues 

- Inspect, routinely, service areas, store rooms and corridors 

- Schedule and supervise deep cleaning and any other projects 

- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required 

- Manage, efficiently, stock control and the maintenance of equipment 

- Provide excellent Guest service, including VIP and other special requirements 

- Ensure the adherence to hotel brand standards at all times 

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Publié Le 8 Novembre 2024

Hilton Boston Park Plaza

A Historic Stay In Boston

We have a premier Back Bay location, surrounded by shopping, dining and entertainment. Boston Common and the Public Garden are steps away from us, while Beacon Hill and the Theater District are within a half-mile. As one of Boston’s most historic hotels, we are rooted in community and committed to growing the people and places that make our city thrive.

Dinning and Drinks

Our lobby restaurant, Off the Common, blends modern interior design with a menu of fresh, seasonal, and locally inspired cuisine. We offer dining throughout the day from burgers and sandwiches, to seafood, chicken or pasta. Choose from our extensive wine, beer and spirits menu, and indulge in one of our delicious desserts.

Meetings and Events

From small gatherings to grand weddings and company-wide events, our expert team is here to bring your vision to life. Our prime location offers 41 meeting rooms with over 70,000 sq. ft. of meeting and event space. The historic ambiance of our spaces make for a one-of-a-kind experience and our in-house technicians ensure a seamless event.