the smiling face of hospitality...front and center
3400 Norman Berry Drive
Atlanta,
GA
30344
the smiling face of hospitality...front and center
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
Located just seven miles from Downtown Atlanta and less than five minutes from Hartsfield-Jackson Atlanta International Airport, we offer convenience and comfort, including a complimentary airport shuttle. The Georgia International Convention Center is a short three-mile drive away. Relax in our signature Sweet Dreams® beds, unwind by the seasonal outdoor pool, stay active in our fitness center, and enjoy versatile meeting spaces. Savor delicious dining at our on-site restaurant.