Senior Catering Sales & Events Manager

Opportunity:  Senior Catering Sales & Event Manager

Sell and service banquet and meeting functions in order to achieve catering department goals. 

Potential Career Path

Director of Catering – Director of Sales – Regional Director of Sales 

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
• Oversee all catering sales, targeted towards existing and new corporate and social markets
• Solicit new business, making prospecting calls and outside client visits.
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
• Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.
• Service accounts including BEO’s, and Group Resumes when necessary.
• Prepare information for, meet with and entertain clients as deemed appropriate to obtaining potential business from that account.
• Provide an exceptional level of service and acquire the highest quality of catered products for our clients.
• Communicate both verbally and in writing to provide clear direction to staff.
• Plan and conduct pre and post-convention meetings with clients and respective departments.
• Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
• Conduct walking site inspections throughout the property.
• Monitor in-house group activity, providing assistance as needed.Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
• Assign banquet/meeting rooms set up based on the needs of clients.
• Review banquet associates’ work to ensure accuracy.
• Coordinate activities of various departments to service accounts.
• Document tracking of group activity. Access and input data into a computer system to generate account history reports.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in catering and banquet sales required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It