Director of Human Resources

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. 

JOB SUMMARY

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, you will contribute a high level of human resource generalist knowledge and expertise, working closely with leadership teams in managing employee relations, training, performance management, onboarding, recruitment, and employment law compliance This position is responsible for promoting and implementing Human Resources values by planning and managing Human Resources programs and initiatives. As well as leadership and guidance in the areas of team member relations, performance management, recruiting, safety, training and development, compensation, and benefits. Problem-solving, coaching, and conflict resolution are all part of the critical skills to be successful in this role. The property HRD generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.

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ESSENTIAL JOB FUNCTIONS 

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  

Essential Functions:

• Provide assistance, guidance and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
• Direct employment activities, ensuring that qualified candidates are recruited for the property. Ensure the selection and interviewing process is within guidelines set by the EEOC. Coordinate all employment activities for management candidates.
• Conduct all mandatory DHM training programs. Ensure brand training is completed for brand Quality Assurance audit, if applicable. Assist department managers to ensure on the job training is completed in a timely manner.
• Processing bi-weekly payroll. Review & sign off on final pre-transmission report to ensure accuracy of payment for bi-weekly payroll.
• Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.
• Monitor and evaluate employee orientation program.
• Develop and implement formalized training programs for all personnel.
• Conduct research into other hotels’ Human Resource programs and activities and recommend changes and/or innovations where desirable.
• Maintain and update necessary personnel records
• Conduct management training and advise management of labor law issues. Ensure management is in compliance with all current state and federal labor laws.
• Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
• Responsible for employee incentive related events and awards, planning of social functions, end of season parties and holiday events.
• Establish “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.
• Administers the Company’s social benefit program, including but not limited to the Employee of the Month program, Leader of the Quarter program, the bulletin boards and recreational and other social programs.
• Continually assesses employee morale by analyzing absenteeism and turnover records, lateness and resignations; by conducting exit interviews
• Hospitality HR management experience and knowledge, including federal, state and city ordinances.
• Experience managing and improving relationships at all levels of the organization and operating in diversity of culture.
• Ability to investigate and assess conflicts objectively and solve such issues using a variety of methods and tools, including coaching and conflict resolution.
• Experience with workers’ compensation claims management and leave administration.
• Knowledge of benefits management and administration
• Excellent communication skills with the ability to adjust styles to all levels of the organization.
• Ability to manage a strong service culture.
• Experience with managing and improving Health and Safety processes.
• Perform other duties as assigned.

HRIS Administration

• Manage HRIS reporting function, responding to internal and external requests data and reports.

Frequent walking, standing, sitting, hearing, talking, smiling.  Lifting, pushing and pulling of objects weighing up to ten (10) pounds.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.