Photo of Hotel Granduca Houston, Houston, TX

Housekeeping Supervisor

Hotel Granduca Houston

1080 Uptown Park Blvd.
Houston, TX 77056

122 Room Hotel
Géré par Westmont Hospitality Group
Save this job
Compensation: $19.00 to $21.00 per hour, Temps plein

Job Overview:

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring the cleanliness and overall maintenance of guest rooms, public areas, and back-of-house facilities. The Supervisor leads and motivates the housekeeping team, ensuring that high standards of cleanliness, safety, and guest satisfaction are consistently met.

Key Responsibilities:

  1. Supervision & Team Management:

    • Supervise and direct housekeeping staff to ensure they meet cleanliness standards and safety guidelines.
    • Train, mentor, and evaluate housekeeping staff, providing feedback and performance reviews.
    • Delegate tasks effectively to team members, ensuring efficiency and optimal performance.
    • Ensure all team members follow proper procedures for cleaning, sanitizing, and maintaining areas.
  2. Cleaning Operations:

    • Inspect guest rooms and public areas regularly to ensure they meet cleanliness, safety, and maintenance standards.
    • Handle any special requests from guests regarding room cleanliness, amenities, or specific services.
    • Coordinate with maintenance for any repairs or issues that need addressing in guest rooms or public spaces.
    • Ensure all equipment and cleaning supplies are stocked, properly maintained, and safe to use.
  3. Guest Satisfaction:

    • Ensure all guest rooms are cleaned and prepared according to the property’s quality standards and in a timely manner.
    • Respond to guest complaints or concerns regarding housekeeping in a prompt, professional, and efficient manner.
    • Monitor guest feedback and take necessary action to improve cleanliness and service standards.
  4. Inventory & Supplies:

    • Monitor inventory levels of cleaning products, linens, and amenities, and place orders when necessary.
    • Ensure the proper storage of cleaning chemicals and materials in compliance with safety regulations.
    • Track and manage housekeeping equipment, ensuring all items are in working condition and properly maintained.
  5. Health & Safety Compliance:

    • Ensure compliance with health and safety standards, including proper chemical handling, use of personal protective equipment (PPE), and cleaning practices.
    • Follow and enforce all safety and security procedures related to housekeeping operations.
    • Ensure team members maintain cleanliness and organization in storage areas, staff rooms, and workspaces.
  6. Administrative Duties:

    • Prepare daily reports on cleaning activities, room inspections, and any maintenance requests or issues.
    • Assist in the scheduling of shifts for housekeeping staff, ensuring adequate coverage during peak periods.
    • Maintain records of linen and uniform inventories, guest amenities usage, and supplies for budget tracking.
  7. Collaboration & Communication:

    • Work closely with other departments, including front desk, maintenance, and laundry, to ensure smooth operations and guest satisfaction.
    • Participate in departmental meetings and communicate any staffing or operational concerns to the Executive Housekeeper or Housekeeping Manager.
  8. Quality Control:

    • Monitor the cleanliness and maintenance of public areas, corridors, restrooms, and back-of-house spaces.
    • Conduct regular quality inspections and implement corrective actions as needed.
    • Ensure that cleaning procedures align with brand standards and guest expectations.

Qualifications:

  • Education: High school diploma or equivalent; some college or vocational training in hospitality is a plus.
  • Experience: Minimum of 2 years in a supervisory role within a housekeeping or hospitality setting.
  • Skills & Abilities:
    • Strong leadership and team management skills.
    • Excellent organizational and time management skills.
    • Detail-oriented with a focus on quality and cleanliness.
    • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
    • Excellent communication skills, both written and verbal.
    • Knowledge of cleaning equipment, chemicals, and health and safety regulations.
  • Physical Demands:
    • Ability to lift, carry, and move cleaning equipment and supplies.
    • Standing, walking, and bending for extended periods.
    • Ability to work in a variety of indoor environments, including guest rooms, public areas, and service areas.

Additional Information:

  • Flexibility in scheduling is required, including the ability to work weekends, holidays, and during peak seasons.
  • Knowledge of property management systems (PMS) or housekeeping management software is an advantage.
  • Uniforms and protective gear are provided by the company.

We are an equal opportunity employer (EOE).

Publié Le 7 Novembre 2024

Hotel Granduca Houston

Welcome to Hotel Granduca

We welcome you to Hotel Granduca in Houston. Let your senses be swept away from the city bustle and immerse yourself in our Tuscan-inspired hideaway. Inspired by the 16th-century palazzo of the Granduca of Monfallito, Hotel Granduca holds 122 suites, all recently updated to offer a lush and distinctive stay for the modern traveler.

Our suites offer sophisticated comfort in a serene environment. Recently renovated accommodations feature new carpeting, furniture and updated lighting, along with signature touches that impart the feeling of a charming Italian villa.

Sip a cocktail in our luxury lounge. Enjoy a complimentary ride in our Granduca Maserati to nearby destinations. Experience ‘High Tea’ with an Italian spin.

Other Job Openings