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Food and Beverage Associate

Conrad Pune

7 Mangaldas Road
Pune, 411001
India

351 Room Hotel
Géré par Hilton
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Temps plein

Description

A Food and Beverage Associate affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Associate, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

  • Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
  • Understand menu content, any menu changes, and promotional activities
  • Keep your service area clean, tidy, and well-prepared
  • Efficiently manage the proper settlement of all customer accounts
  • Answer Guest queries in a polite and helpful manner

Requirements

What are we looking for?

Food and Beverage Associates serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Friendly, positive, energetic disposition
  • Committed to delivering exceptional guest service
  • Motivated to learn new skills and techniques
  • Smart and tidy, in appearance
  • Positive and willing to participate on a team and work with a winning attitude
  • Excellent communication skills in the local language
  • Flexible, reliable, and responsive to a range of work situations
  • Prepared to manage a variety of customer types, inquiries, and complaints
  • Knowledge of alcoholic beverages and mixing of drinks
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Publié Le 7 Novembre 2024

Conrad Pune

Luxury Service In Pune’s Thriving Metropolis

Echoing the glamour of the Art Deco era, our Central Business District hotel is two kilometers from Koregaon Park. We feature a luxury spa, beauty salon, outdoor pool and bar, and eclectic dining options. Our concierge is on-hand to curate local experiences, reserve limousine travel, and more.

Discover fine dining, our international buffet, Asian specialties, patisserie favorites, poolside bites, and more. Choose from our seven restaurants and bars or dine in the comfort of your room. We offer unique flavors from the morning through the evening.

With Art Deco design, Czech crystal chandeliers, and the latest A/V technology, our event venues epitomize substance and style. Host an event for up to 1,200 guests with the help of our elite planners.