146 Praed Street
London,
England
W2 1EE
United Kingdom
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.
What will I be doing?
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
One of London’s grandest Victorian hotels, Hilton London Paddington offers modern facilities in a fantastic location at Paddington Station. We’re just 15 minutes from Heathrow airport via the Heathrow Express and with four London Underground lines on our doorstep — Circle, Hammersmith & City, District, and Bakerloo — we remain one of the best-connected hotels in the capital.
Organizing a meeting or event is easy at Hilton London Paddington. Our events and operations team members will make sure of that! We have 18 function and meeting rooms — including everything you need for an intimate board meeting, a high-profile charity ball, convention or wedding.