Photo of Hilton Garden Inn Minneapolis Airport Mall of America, Bloomington, MN

Shuttle Driver

Hilton Garden Inn Minneapolis Airport Mall of America

1601 East American Blvd
Bloomington, MN 55425

200 Room Hotel
Géré par First Hospitality
Compensation: 13.00, Temps partiel

What's in it for you...

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

The hotel shuttle driver is responsible for the safe and timely transportation of guests to and from specified destinations.  Ensuring up-to-date vehicle maintenance and operation is a critical element of the role.  Effective hotel shuttle drivers will have a track record of safe vehicle operation, easily engage in conversation with guests, and have strong organization and time management skills.

What you'll be doing...

  • Represent the hotel in a positive manner at all times.
  • Provide the highest quality of service to ensure a positive experience for all guests.
  • Load and unload luggage carts and assist guests with the tagging, storing and retrieving of luggage.
  • Handle all guests' luggage with care.
  • Assist guests with taxis and other transportation needs.
  • Open vehicle and hotel doors and greet arriving and departing guests.
  • Respond to guest questions and give accurate information on local attractions, events and daily activities in the hotel.
  • Be aware of VIP and repeat guests; greet them by name whenever possible.
  • Communicate with the Front Desk to ensure quick and efficient guest check-ins.
  • Be able to provide detailed and accurate directions both within the hotel and in the surrounding area.
  • Deliver messages and/or packages to guests at their request in a timely manner.
  • Utilize hotel communication device in a professional manner in order to better serve guests effectively and in a timely manner.
  • Answer guest inquiries and/or direct guests to appropriate department or manager.
  • Maintain a neat and presentable lobby and hotel entrance at all times.
  • Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook.

Requirements...

  • Valid Driver's License 
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Requires good communication skills
  • Wear the proper attire/uniform at all times and be well groomed.
  • Know the local area, roadways, and services.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Be able to lift up to 100 pounds and push/pull a cart weighing up to 350 pounds.
  • High school diploma or preferred. 
  • Excellent customer service skills

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Publié Le 1 Novembre 2024

Hilton Garden Inn Minneapolis Airport Mall of America

Modern Comfort next to MSP Airport and Mall of America

Whether you’re a business traveler needing to stay productive, a meeting planner requiring guest rooms, flexible meeting space and catering, or a Mall of America® visitor, the new Hilton Garden Inn Minneapolis Airport Mall of America is ready to welcome you.

The newest Hilton family member by Minneapolis–Saint Paul International Airport and Mall of America, this Hilton Garden Inn hotel can be conveniently accessed in minutes using our 24-hour complimentary shuttle service. Downtown Minneapolis and popular local attractions, sports venues and businesses, such as HealthPartners, Oracle, and Best Buy are located nearby.

All 200 guest rooms boast the brand's signature bedding, featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room "hospitality center" with a mini fridge, microwave oven and Keurig coffee maker. Guests also enjoy complimentary WiFi throughout the hotel, a 24-hour business center, a state-of-the-art fitness center, and an indoor pool chlorinated with salt water.

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