Manager, Corporate Communications

Purpose: The Manager of Corporate Communications is responsible for supporting the Marketing & Communications team in the development and execution of internal and external communications initiatives in support of company goals.

Essential Functions:

• Supports external communications and media relations by creating media materials including press releases, building media lists, assisting with media responses, and monitoring and reporting media coverage
• Develops relationships with internal clients throughout the company and with external clients and media
• Manages calendar and writes content for social media channels
• Supports development and submission of corporate awards nominations to ensure Avolta, our brands, people, and ESG initiatives are recognized in our industry
• Creates and delivers internal communications content for North America, such as communications from our President & CEO and semi-weekly Operations newsletters
• Serves as subject matter expert for internal communications tool and leads recurring reporting for Food & Beverage and Retail teams
• Manages production of North America’s internal digital magazine, including production planning, content collection, writing, and editing in collaboration with Creative Services
• Supports content development for internal company events and meetings, including presentations, talking points, and scripts
• Develops and maintains corporate content on company websites

Reporting Relationship: The Manager, Corporate Communications reports into the Director, Corporate Communications

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 5 years:
  • In a leadership role: Requires 2 years of experience supervising a team of professionals engaged in executing Corporate Communications programs
  • In a technical role: Requires 5 years of experience engaged in developing and delivering Corporate Communications programs
    • A bachelor’s degree in a program related to the functional area can count for 3 of the 5-year requirement
  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience

• Specialized Skillset/Competencies/Traits
  • Excellent interpersonal communication, writing and proofreading skills, and a keen eye for detail
  • Expertise in using social media platforms
  • Strong Microsoft Word, Excel, and PowerPoint (or similar presentation software) skills
  • Knowledge of Constant Contact or equivalent newsletter program preferred
  • Familiarity with Meltwater media monitoring platform preferred
  • Business acumen and also has the mindset required to understand the long-term implications of communications planning and to advance the organizations goals
  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
• Location/Travel:
  • This position is based at the F&B Center of Excellence in Bethesda, MD
  • Requires the ability to travel up to 10%