Food & Beverage Operations Manager (Restaurant & Banquets)

Description

We are hiring an Food and Beverage Operations Manager

The Food and Beverage Operations Manager is responsible for the overall service standards execution, supervision, and training of all food & beverage staff within all areas of hotel F&B operations (Restaurant and Banquets).

Responsibilities:

• Ensure appropriate and up to date training and education related to dining practices and menu offerings to allow for the best level of service to be provided to all dining guests and our local patrons.
• Be the "subject matter expert" for all F&B-related Brand policies, our Concord Operating Procedures, and company-wide initiatives, while additionally assisting all F&B team members with training as well as assisting the AGM and GM with effective budgeting and forecasting throughout the year and budget preparation for upcoming year.
• Coordinate with team leads that all supplies are being ordered as needed and pars are met for all areas of the hotel’s F&B operations.
• Design and implement an effective cross-utilization platform. Allowing flexibility of associates to work across outlets.
• Review all purchase requests of unit managers prior to submittal to the AGM with strong adherence to budget guidelines and strategically saving on costs when possible.
• Maintenance of accurate liquor inventories.
• Ensure maintenance and cleanliness of all dining outlets through routine audits, both on presentation and service.
• Detail appropriate forecasts of daily linen consumption and coordinate cleaning process.
• Monitor serviceability of F&B uniforms. Forecast uniform consumption, and purchase schedule focusing on attention to detail that staff is crisp in appearance and table linens are presentable.

Qualifications:

• Minimum of 5 year of experience in the Food & Beverage Management in an upscale hotel or restaurant environment, including experience coaching and developing associates (preferred)
• Bachelor’s Degree or Equivalent industry work experience
• Strong knowledge of wines, cocktails, and beer
• Strong working knowledge of Micros.
• Ability to make quick decisions in high stress situations, continuously adjusting to a changing work-environment
• Proficient with Microsoft Office programs.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."