Restaurant Host/Cashier

Description

Hilton Los Angeles Airport is looking for their next Restaurant Cashier to join the team. This 1,234-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as discounted parking, uniforms provided including laundry service, free meal during shift plus Hilton room discounts for you and your family worldwide! Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work! 

Classification:  Part-Time

Schedule: Open availability required including nights and weekends, some holidays required 

Hourly rate: $23.23 per hour (plus tips)

The ideal candidate for this position should have:

• Minimum of 6 months customer service experience
• Previous cashier/cash handling experience preferred 
• Food Handlers and RBS certifications 
• Previous restaurant/hotel experience a plus 

What will I be doing?

As a Food and Beverage Cashier, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and acknowledge guests upon check-out from dining outlet
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
• Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
• Respond to guest inquiries and requests in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.  The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 The hourly rate is $23.23 and is based on applicable and specialized experience and location.