Event Manager

Description

Hilton Arlington National Landing is looking for its next Event Manager!

Located just minutes from Washington, D.C., and steps away from the Reagan National Airport, Hilton Arlington National Landing offers guests convenience with proximity to the Washington DC Metrorail and iconic landmarks like the National Mall, Pentagon, and Crystal City. The property features 350 guest rooms and 17,000 square feet of versatile meeting space, ideal for corporate events, social gatherings, and conferences. Enjoy modern amenities and exceptional service in the heart of the capital region.

We are seeking a detail-oriented and proactive Event Manager who excels in managing moderately-sized and moderately-complex events. The ideal candidate will have strong communication and negotiation skills, a passion for delivering exceptional guest experiences, and the ability to maximize revenue opportunities. If you thrive in a fast-paced environment and have a knack for building relationships, this role is perfect for you!

Shift Pattern:Full availability with flexibility required in the shift pattern. The Benefits:

Hilton is proud to have an award-winning workplace culture, ranking #1 Best Workplace by Great Place to Work & Fortune. We support the well-being of our team members with a comprehensive benefits package, which includes:

• Access to your pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources
• Best-in-class paid time off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) with a 15% discount
• Debt-free education: Access to a variety of educational credentials, including college degrees, professional certificates, and more
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending on property-specific terms and conditions of employment and the collective bargaining agreement, if applicable.

What will I be doing?

As Event Manager at Hilton Arlington National Landing, you will execute written sales agreements for moderately-sized and moderately-complex events, generally limited to 300 cumulative room nights. You will be responsible for maintaining communication between clients and the hotel, directing internal teams on their roles in event planning and execution. This role requires maximizing revenues, controlling expenses, and ensuring exceptional customer satisfaction to encourage repeat business.

Position Summary:

• Initiate verbal and written communication (e.g., group resume, weekly pick-up, post-event report, call reports, banquet event orders) with clients and internal teams regarding payment structures, room block management, food and beverage, public room rental, incremental and affiliate revenue streams, performance damages, and the master billing process.
• Represent the hotel in executing negotiated group sales agreements, including room blocks, food and beverage, exhibits, and related services.
• Negotiate pricing, terms, and conditions for services not specified in the master agreement, including vendor partnerships and service agreements for group business.
• Conduct site visits, board meetings, menu tastings, and planning sessions to ensure client satisfaction and event success.
• Participate in internal and external meetings, such as forecasts, menu reviews, citywide pre-cons, and operational department pre-shift meetings, as required by the Director of Events.
• Engage in industry training and professional development events, including Customer Focus Meetings, Front Line Leadership, and ACOM Institute. #LI-AT3

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!