Photo of Wind Creek Casino & Hotel Atmore, Atmore, AL

House Attendant

Wind Creek Casino & Hotel Atmore

303 Poarch Road
Atmore, AL 36502

236 Room Hotel Casino
Géré par Wind Creek Hospitality
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Temps plein

Must be able to work any shift.

Job Overview:

The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide.  They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

  • Supervises, properly cleans and sets meeting rooms and banquet functions per specifications on resume and BEOs or as given by banquet management including vacuuming floors and cleaning walls and windows/mirrors
  • Properly cares, moves, stores all equipment such as tables, chairs, risers, dance floor lecterns as required
  • Properly controls and stores meeting room supplies such as linen, pads, pens/pencils and candy, etc. as required
  • Supervises and services every meeting room by emptying trash, removing dirty plates, cups, linens and glasses, and replaces as necessary; Straightens all chairs; Replenishes water as specified or requested
  • On a continuous basis, oversees the keeping of service corridors, pre-function space, and storage areas clean, organized and unobstructed
  • Upon customer request, locates and delivers convention material to designated location including moving furniture in and about the Casino
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the resort; In addition, attendance at all scheduled training sessions and meetings is required
  • Relays any problem situations or damaged areas to Banquet Management in a timely manner for immediate action
  • Performs other duties as requested, such as moving office furniture and cleaning carpet and chairs
  • Additional duties as necessary and assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • Previous Hospitality experience is required
  • Requires good communication skills, both verbal and written
  • Must successfully pass job interview, including a guest service audition
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
  • Must be able to exert well-paced ability in limited space and to reach other departments of the Casino on a timely basis
  • Required to bend, squat and lift up to 50 lbs. on a regular and continuing basis
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees
  • Requires manual dexterity to use and operate all necessary equipment
  • Willing and able to work odd or irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

On-line applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Publié Le 28 Octobre 2024

Wind Creek Casino & Hotel Atmore

Wind Creek Casino and Hotel Atmore features over 1,700 of the highest trending, state-of-the-art games. Our Atmore property boasts a AAA Four Diamond luxury resort, world-class spa, gourmet culinary studio, outdoor amphitheater, infinity pool, movie theatre, RV park and multiple fine dining restaurants including FIRE, the number one steakhouse in Alabama.

Our hotel features 237 rooms with premier bedding, free high-speed internet and the option of a spacious, walk-in shower or standard tub and shower combo.

As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
     * Not available at every location