PBX Operator

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room 
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

Operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties.

Essential Duties and Responsibilities 

include the following. Other duties may be assigned.

• Pushes switch keys on cordless switchboard to make connections and relay calls.
• Plugs cord of cord type equipment into switchboard jacks to make connections and relay calls.
• Supplies information to callers and records messages.
• Keeps record of calls placed.
• Performs clerical duties as necessary.
• Operates system of bells or buzzers to call individuals in establishment to phone.
• Makes announcements or pages on overhead public address system.
• Maintains various personnel related forms for use by employees.
• Maintains clean and safe work environment.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Age Requirement

Must be at least 18 years of age.

Language Skills

Ability to read, analyze, and interpret common technical journals, reports and documents. Ability to respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is occasionally exposed to cigarette fumes or airborne particles.  The noise level in the work environment is usually moderate.

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