Responsible for the overall effective and efficient supervision of all Table Games shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible. Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.
MINIMUM QUALIFICATIONS:
GUEST SERVICES
DEPARTMENT OPERATIONS
REGULATORY COMPLIANCE
BUSINESS GROWTH/DEVELOPMENT
ORGANIZATIONAL GROWTH/DEVELOPMENT
Leadership
Judgment/Decision-making
COMMUNICATION
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls and shall be required to stand for extensive periods of time. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must be able to engage in repetitive motion using wrists, fingers and hands. The employee must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. The employee is regularly exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment is moderate to high. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.
Osage Casino Hotel Tulsa is located 4 miles from Downtown Tulsa and features over 1,600 slot machines along with 15 table games, roulette, craps, and a high-limit room. Guests enjoy lunch or dinner at Thunder Bar & Grill for tasty entrees and ice-cold beverages. Roni Peppo’s pizza kitchen serves delicious pizza for breakfast, lunch, and dinner. Our entertainment venue, Skyline Event Center offers the hottest concerts in town with 2,000 seats and 5 VIP suites.
Our luxury hotel has 286 rooms including 21 suites and 7 hospitality suites offering guests a comfortable stay and many modern amenities including a resort-style outdoor pool and spa with private cabanas. We also have free valet parking, a fitness center, and gift shop