Guest Services Agent

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with:

• Highly competitive wages - An hourly range of $19.76.
• An exceptional benefit plan for eligible associates & your family members
• RRSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts with Marriott properties for you & your family members.

Are you looking for a job where you can make a positive impact on each guest's experience? Do you enjoy providing exceptional customer service and creating memorable moments? If so, we have the perfect opportunity for you as a Guest Services Agent!

Here is what you will be doing each day:

• Greet and assist guests with a friendly and welcoming attitude
• Park and retrieve vehicles efficiently and safely
• Provide information about the hotel amenities and local attractions
• Assist guests with luggage and other needs as required
• Ensure a seamless and enjoyable experience for all guests

Who We’re Looking For:

Customer-Focused Individuals:Outgoing and passionate about providing exceptional guest experiences

Communication and Interpersonal Skills: Excellent verbal and written communication skills, coupled with strong interpersonal abilities

Attention to Detail:Highly organized and meticulous, with the ability to handle multiple tasks in a fast-paced environment

Teamwork and Independence: Capable of working effectively in a collaborative team setting while also contributing independently

Valet or Customer Service Experience: Previous experience in valet or customer service roles is highly valued

Does this sound like you?

Join our vibrant team at The Josie Hotel as a Guest Services Agent and play a pivotal role in curating memorable experiences for our guests. Apply now to become a part of our dynamic team!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.