900 10th Street NW
Washington,
DC
20001
The beautiful Embassy Suites Washington DC Convention Center is looking for a Front Office Manager to join their team! This 384-suite property is set in the Penn Quarter neighborhood of D.C. This individual will oversee a team of around 15 direct reports including supervisors, guest service agents, night auditors and bellperson. Seeking a motivational leader with strong guest service skills and 3 years of front desk experience in a full-service hotel. Preferred knowledge of OnQ.
Shift Pattern: variable- AM/PM/weekend/holiday availability required.
Pay Rate: The annual salary range for this role is $68,000-$73,000 and is based on applicable and specialized experience and location.
Health insurance includes Medical, dental, vision coverage, life insurance, and short- or long-term disability insurance.
Complimentary parking and complimentary employee meals.
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
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What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Set in the city center, our two-room suites are two blocks from the Washington Convention Center. Downtown's National Mall, home to the White House, Washington Monument, and Lincoln Memorial, is a mile away. Enjoy daily free made-to-order breakfast and complimentary evening receptions.