Front Office Supervisor

• Always ensure excellent customer service.

• Supervise daily shifts process ensuring all team members adhere to the standard operating procedures.

• Training of employees to resolve issues or problems in a professional and accurate manner.

• Allocate rooms of expected arrivals after checking guest preference. 

• Working the desk to ensure professional and friendly check ins and check outs.

• Act as a link between guests and hotel management.

• Implement procedures to improve service to attract new customers. 

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management and great customer service skills.

• Supervising experience is preferred but not necessary.

• Pleasant and friendly demeanor.

• Able to work as a team and independently. 

• Flexible working hours.

• Ability to work with little or no supervision while meeting high-performance standards.

• Physical mobility and stamina.

• Must be able to pass a background check

• Ability to follow instructions.