Front Office Manager

Are you an ambitious and passionate leader, naturally adept at impressing guests, and hungry for a career in the vibrant hospitality industry? Consider joining our team at the Courtyard Seattle SeaTac Airport, conveniently located near multiple public transportation stations, making commuting a breeze. It's not just about the fantastic location, though. Our team culture, benefits, and day-to-day operations make this role an exceptional opportunity.

A Culture that Inspires

We pride ourselves on our TEAM culture. Together Everyone Achieves More is not just an acronym for us; it's a mantra we live by. We motivate and encourage each individual to achieve "MORE" in their career with a company that truly values them. As a part of our team, you'll uncover new reasons to love what you do each day!

Benefits that Excite

• $500 Sign-on bonus
• Bonus Eligibility
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunities

*Join our TEAM between 10/3/24 and 1/1/2025, and you'll be eligible for a $500 signing bonus after 90 days of employment in good standing. 

As part of our team, you'll be eligible for full-time benefits, including time off, medical insurance options, and travel discounts. With our vast network of brands and thousands of locations worldwide, you'll have access to special travel discounts and even F&B offers. Whether you want to relax, visit family, or explore the world, we've got you covered!

What you will be doing 

As our new Front Office Manager, you'll be the heart of our operations. You'll be responsible for training, coaching, and managing the day-to-day operations of our guest services, which include the front desk, reservations, and audit. This role sets the tone for the guest experience, demonstrating leadership through exceptional service. You'll work effectively as a team contributor on all assignments, independently or collaboratively, meeting deadlines with or without direct supervision.

Are You the One We're Looking For?

• 2+ years of Front Office Manager experience in a branded hotel environment
• College degree or coursework in a related hospitality field preferred
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ, Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
• Fluent in English with additional languages preferred (Spanish is a plus)
• Excellent verbal and written communication skills
• High energy with effective and influential people skills
• Strong leadership skills
• Superior interpersonal and customer service skills
• Reliable with the ability to multi-task and work under pressure
• Must be available to work varied hours, including nights, weekends, and holidays

Compensation: $28 hourly

Ready to join our team and make a splash in the Seattle hospitality scene? Apply today to embrace the thrill and challenge of a career at Courtyard Seattle SeaTac Airport. Let's make waves together!