Housekeeper

Job Summary

Evolution Hospitality welcomed two brand new hotels in Palo Alto, California in 2021, Hotel Citrine, Tribute Portfolio and AC Palo Alto.

Hotel Citrine, a Tribute Portfolio Hotel, we invite you to travel lightly and live brightly. We believe in captivating design, vibrant social scenes, and authentic experiences. Thoughtfully integrating sustainability, we are dedicated to offering an exceptional, intuitive experience for guests who want to make mindful and eco-conscious hotel choice in Silicon Valley. AC Hotels by Marriott celebrates the beauty of classic modern design with its European soul and Spanish roots. Born from the entrepreneurial spirit of renowned hotelier Antonio Catalan. The brand offers concept-driven, turn-key customization of guest room and public space design. With flexible open spaces, purposeful design, signature moments and no unwanted extras, guests maximize their stay with style and intention.

Información disponible en español a continuación.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.

Responsibilities

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

• Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares.
• Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita
• Comunicar las informaciones e ideas en forma clara.
• Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción.
• Desempeñarse correctamente aun cuando haya sobrecarga de trabajo.

Responsibilities

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
• <p class=