Cocktail Server - Lobby Bar

Essential Job Functions: Include the following. Other duties may be assigned.

• Respond to guest requests in a timely, friendly, and efficient manner.
• Ensure knowledge of menu and restaurant promotions and specials
• Describe all menu items, prices, and methods of preparation.
• Use suggestive selling techniques to encourage selection of items that are house specialties.
• Take guest beverage and/or food orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Ensure serving stations is always well-stocked.
• Control guest checks and secure proper payment
• Complete and perform various side duties as needed.
• Must be able to work a flexible schedule including day/night shifts, weekends and holidays.

Required Skills and Abilities: 

• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Two years high volume cocktail server experience and one year resort or country club experience required.

Education and/or Experience: High School diploma or equivalent preferred.

Language Skills: Excellent verbal communication skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.

Physical Demands: While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 30 pounds.

Work Environment: Work is generally performed at the bar and restaurant area.

PGA National Resort is an Equal Opportunity Employer:

Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity